Returns

Returns Policy

Items purchased from Pop's America can be returned within 14 days of receipt of shipment in most cases. The product must be in the same condition in which you received it and must not be damaged in any way. No product must have been opened.

You are allowed to remove the product from its packaging, unless it is sealed. If you decide to return the items, you will need to let us know by completing the returns form on our website.

You can also let us know that you wish to return your order by emailing us at info@popsamerica.com https://popsamerica.com/gb/. Please note that you must return the items to us within 14 days of your return notification.

Processing your return

After receiving your return package, we will inspect the returned items and begin processing your refund.

Money will be refunded to the original payment method (used during purchase), unless you prefer otherwise. The refund will be made within 3 days.

You will have to cover the return costs yourself, they are your responsibility.

Non-returnable items

The following types of items cannot be returned. In accordance with article L. 121–20–2 of the Consumer Code, the Customer is reminded that the above right of withdrawal cannot be exercised for contracts for the supply of goods likely to deteriorate or expire. quickly.

• Perishable products or products with a limited shelf life. such as: Snacks, drinks, sweets, cereals with a very short or expired date (ANTI-WASTE)
• Products that cannot be returned after opening for hygiene reasons. such as: Food and Beverages
• Products that are delivered sealed and cannot be returned with a broken seal.

Pop's America can offer you the opportunity to use its returns space with Mondial Relay to give you a better rate for returning your package.