Shopping Cart
🚚 Delivery Methods
Pop's America is committed to shipping all orders within 48 hours. We deliver throughout Europe (excluding the UK) with Mondial Relay to guarantee you a quality service at the best price.
🇫🇷
Delivery within mainland France
📦
Mondial Relay - Pickup Point
Collection from the collection point of your choice from thousands of locations in France
Collection from the collection point of your choice from thousands of locations in France
FREE delivery
From €69 of purchase and up to 3.5 kg
Standard prices (basket under €69)
| Package weight | Price includes VAT |
|---|---|
| 0 to 1 kg | €4.99 |
| 1 to 2 kg | €5.49 |
| 2 to 3 kg | €5.99 |
| 3 to 4 kg | €6.49 |
| 4 to 5 kg | €7.49 |
| 5 to 7 kg | €9.49 |
| 7 to 10 kg | €10.99 |
| 10 to 15 kg | €15.49 |
Reduced price
Your basket exceeds €69 but weighs more than 3.5 kg?
Don't panic! You automatically benefit from a reduced rate:
| Package weight | Reduced price including VAT |
|---|---|
| 3.5 to 5 kg | €2.99 |
| 5 to 7 kg | €3.99 |
| 7 to 10 kg | €4.99 |
| 10 to 15 kg | €6.99 |
| 15 to 20 kg | €9.99 |
| 20 to 30 kg | €14.99 |
💡 For Corsica, delivery is handled by Colissimo.
🇪🇺
Delivery in Europe
FREE delivery
From €99 purchase and up to 3.5 kg
Standard prices (basket under €99)
| Package weight | Price includes VAT |
|---|---|
| 0 to 1 kg | €6.99 |
| 1 to 2 kg | €8.49 |
| 2 to 3 kg | €9.99 |
| 3 to 4 kg | €10.99 |
| 4 to 5 kg | €13.49 |
| 5 to 7 kg | €15.99 |
| 7 to 10 kg | €18.99 |
| 10 to 15 kg | €24.99 |
Reduced price
Your basket exceeds €99 but weighs more than 3.5 kg?
Benefit from a reduced rate:
| Package weight | Reduced price including VAT |
|---|---|
| 3.5 to 5 kg | €4.99 |
| 5 to 7 kg | €6.99 |
| 7 to 10 kg | €8.99 |
| 10 to 15 kg | €12.99 |
| 15 to 20 kg | €16.99 |
| 20 to 30 kg | €22.99 |
Country of delivery:
🇩🇪 Germany 🇦🇹 Austria 🇧🇪 Belgium 🇪🇸 Spain 🇮🇹 Italy 🇱🇺 Luxembourg 🇳🇱 Netherlands 🇵🇹 Portugal
🇩🇪 Germany 🇦🇹 Austria 🇧🇪 Belgium 🇪🇸 Spain 🇮🇹 Italy 🇱🇺 Luxembourg 🇳🇱 Netherlands 🇵🇹 Portugal
⛔ We do not deliver to the United Kingdom.
📦 In summary
- France: Free shipping from €69 (up to 3.5 kg), otherwise reduced rate
- Europe: Free shipping from €99 (up to 3.5 kg), otherwise reduced rate
- The weight and shipping costs are displayed in real time in your shopping cart.
- Shipping within 48 hours on business days
📤 Your package has been shipped
- Shipping within 48 hours on business days (no shipping on Saturdays and Sundays)
- Tracking number sent by email as soon as it is shipped
- All our packages are shipped with Pop's America tape and a security seal.
- Depending on the size of your order, the packages are customized with Pop's America colors.
Real-time tracking: You are informed at each stage of your parcel's delivery. Find your tracking number in your customer area or in the confirmation emails.
📬 Receiving your package
📍 Collection at a Relay Point
Your parcel will be available at your chosen pickup point for 5 days . After this period, it will be returned to Pop's America.
Shipping costs are not refunded in case of non-collection.
🔒 Security and tracking
We work closely with our carriers. All collection points are equipped with cameras.
⚠️ Fragile products
Warning Some products may be damaged during transport despite our reinforced protection.
- Cans: May sustain some impacts during transport. We can no longer offer exchanges once a can has been damaged (road transport).
- Chocolates (rabbits, bears, eggs): Fragile products that can be damaged by shocks, no exchange possible if they arrive broken.
- Glass bottles: Reinforced protection but still at risk of breakage. No refund will be given without a claim upon delivery.
🌡️ Summer period: Chocolates may arrive melted during periods of high temperatures. We cannot guarantee their integrity and no claims will be accepted for chocolates that have melted in the summer.
Tip: You have the right to open your package in front of the delivery person or at the collection point to check its contents. If there is a problem, make a note of it immediately.
🍬 Packaging of bulk candies
All our candies are individually wrapped. When you order two quantities of the same product, the bulk items will be grouped together in the same bag for each flavor.
For separate packaging of each quantity, please specify this in the comments section of your order.
📋 Complaints
Important: No claim can be processed if the package is received without reservation.
If your package is delivered to a locker , please check it on site and contact the carrier directly via the locker to make your claim.
ℹ️ Practical information
- Shipping within 24 to 48 business hours
- Package tracking via email
- Large network of collection points in France and Europe
- Carefully packaged and personalized
- French company based in Marseille since 2019
A question about your delivery
Contact our customer service: https://popsamerica.com/gb/ or 04.91.02.70.90
Monday to Friday, 9am to 6pm